CTT - Portas de Portugal (Lagos) in Lagos

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comments 5

• pt

  Dimitrina Dimitrova

  :: 26 March 2018 18:20:00

  Estou farta com services deles, a uma semana que tenho encomenda e ninguém me avisou nem é deixaram o aviso na caixa de correio.

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  Ruy Silva

  :: 13 March 2018 11:29:02

  Tive um bom atendimento,de resto está tudo bem

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  Jocelyn Garwood

  :: 24 January 2018 17:39:42

  Customer service, common courtesy and common sense are unknown concepts at Lagos' main post office. Perhaps that's a result of the complacency that often comes from government cradle-to-grave job security. Perhaps they just don't like foreign tourists. The clerk I dealt with was a Gloria M. I asked her about their Western Union policy and was told that their post office will NOT deal with WU transfers unless the customer can produce a Portuguese Fiscal Number. I explained to Gloria M. that I was just a tourist and would be very unlikely to have a Portuguese Fiscal Number. I also explained that I'd contacted Western Union and was told that the only ID ever required is a valid passport. Her response was that if I didn't like the rules, then ' ... go somewhere else'. My God!!! Is that how Lagos postal employees speak to customers???? Later on, I had to return for stamps. Gloria M. was the only clerk on duty. She was busy with a customer when she looked up and saw me. Since I was the only other customer there - AND I had my numbered ticket at the ready - I assumed I'd be served next. Five minutes later in came two other women and NOT to my surprise Gloria M. beckoned them over first. At this point her colleague appeared and as soon as she saw me she began repeating, 'Nobody here speak English! Nobody here speak English! Nobody here speak English!' Finally, Gloria M. was prepared to sell me stamps. However, her colleague sitting less than a meter away was still in 'mantra mode', so I asked Gloria M., 'Do you speak English?' OMG!!! B-i-g mistake!! She started shouting that I should KNOW she speaks English because I'd dealt with her earlier. However, her colleague - who had ordered me to 'Take a number!' [which by any definition is English] when I first entered the post office earlier - was still going on with 'Nobody here speak English!' So did that mean Gloria M. was a nobody who did speak English or that Gloria M. was a somebody who did not speak English?! The whole experience at this post office yesterday bordered on being surreal!!!

• en

  Quezal Meso

  :: 24 January 2018 13:07:54

  Horrible service! I payed 30 € for a travel time for 2 - 3 days two weeks ago. The packaging is still not arrived. Shame on you! The whole company is a big joke. Do you know, what the meaning of working is?

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  Rui Pereira

  :: 20 June 2017 17:24:26

  Bom atendimento, demorou pouco tempo, às 17h00 da tarde.