Avis em Porto

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comentários 5

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  Shooravel M

  :: 06 December 2017 08:41:30

  -"- they copied my creditcard... -_- I visited on May and I wanted give cash. but they wanted deposit by my credit card.. I uesed my credit card at Campanha Porto Avis. but Yesterday my credit card was used for 14 euros at lisbon Aavis -_- what the.. So I reported a lost credit card.. I think, everybody be careful for use your credit card... I don't say anymore it.. -"-

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  Tom Steinke

  :: 13 November 2017 13:38:18

  Good experience. Very professional. A little bit more casual than I am used to but got the job done quickly. I had prebooked online and was happy to see zero balance due on return receipt. Nice people.

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  John Baker

  :: 29 October 2017 11:34:33

  I am surprised at the number of poor reviews here as my own experience with this office was fine. The only advice I would add is to check the T&C of your booking and that it can be much cheaper to buy insurance online to cover the €1300 excess than to buy it from Avis.

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  John Curicatt

  :: 28 October 2017 18:28:06

  Superb experience. Very good service , counter staff were quick ,effecient and pleasent. Car was as resereved -- clean and brought up to station entrance. All charges and options and queries were explained patiently. Return too was an equally effecient and pleasent experience. Well done team Avis!

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  Phil Mackenzie

  :: 18 April 2017 14:49:39

  Lazy and Rude Staff. A terrible experience. I was supposed to collect my car at 1 pm today. Unfortunately I have not been able to do so, because when we arrived at the office we found that it was closed for lunch - for two hours!!!!! There was a contact number to call when the office is closed, so I called it. The lady I spoke to was extremely offhand and unhelpful. Her attitude was that it was our fault for turning up during their long lunch break. She refused to send someone to give us the key and refused to allow me to speak to the manager. All she would say is that we would have to wait until they returned at 3 pm. So the afternoon of our precious time abroad has been spent in a waiting room, with nothing to do but wait for the Avis staff to come back from their extended lunch break. I appreciate that things are done differently in other countries, but I think it unacceptable for the office to be entirely closed for two hours during the middle of a working day, particularly when that office is part of a global brand such as Avis. If the office must be closed, I do not understand why it is not possible for someone to come and help a customer with a reservation.