Corinthia Hotel Lisbon in Lisboa

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comments 5

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  Annie Liu

  :: 21 May 2018 10:34:45

  I can hear the noise when we checked in to the room. Hotel solve the problem. As long as they solve my problem, I’m happy. Daniel at the lounge is really sweet. He notices customer’s need and give you the warm help. Gym is fantastic. Lounge is fantastic.

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  Harriet CK

  :: 23 April 2018 22:25:47

  A reasonable hotel but not what I'd expect from a 5* luxury hotel (especially at the price). Better suited as a business trip hotel rather than a holiday break. The room and en suite were lovely - no complaints about the standard there, though there was quite a bit of drilling noise during the day which was disruptive; it would have been prudent for the staff at reception to warn of this disturbance at check in. Food options in the immediate vicinity are limited, and the hotel seems to have made the most of that. The room service and restaurant were expensive. Staff were pleasant but not inventive. While they were polite and friendly, I got the impression that they were more concerned with sticking to policy than being creative for an excellent customer experience. This is more than likely a business decision in their training which management should reconsider - give your staff flexibility to deliver great service to your guests. The spa was expensive for what it was - while the facilities were nice, it was still standard fare, and not worth paying €30 for only an hour (especially since a couple of the spa features were not working properly). The only offered discount for the spa as a hotel guest was on treatments over 50 minutes (so spend €100+ to get a small discount). I would have at least expected a guest rate on all treatments and access, or for some spa access to be included with the room.

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  marcus

  :: 23 April 2018 12:21:58

  We stayed at this hotel with family and friends, celebrating a birthday party. We had access to the executive lounge through out our stay. The staff where fantastic and very friendly. During breakfast the staff remebered each persons preference of beverage, ready for us almost instantly. Its the personal touches that this hotel nails. The decor is great and the beds where very comfy. If i was to visit Lisbon again I’d stay here again. Excellent place to stay.

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  Leon Grant Bussinger

  :: 14 April 2018 09:40:12

  This modern, luxury hotel is an international style gem. Our stay was pleasant enough and the service we were given by all of the hotels staff was top notch. After a bit of a snafu in our reservation we were given our room. Unfortunately the rooms do not have individual climate control and the time of year we were there was intending to be cold. It was in fact quite warm and unfortunately the entire building was set up for heat not air conditioning. We had to leave the window open, which let in a lot of noise from the busy street 14 floors below. The spa is expensive and should be included at the price though the pool was nice. The location is good for public transport and short taxis but not so much walking. If you’re going to Lisbon on business this is the perfect, distraction free, luxury accommodation you should look for. If you’re going on holiday you may want to consider a different hotel.

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  Behnaz Amery

  :: 05 January 2018 21:53:23

  I travelled to Lisbon with my husband and we had a great time. Our flight to Toronto got cancelled on the last minute and Air Canada gave us a hotel voucher and a ride to go back to the airport the next morning as a compensation. We didn't know which hotel we were going to and we found out when we got there. Corinthia is really a 5 star hotel! We spent 2018 new year night there and we absolutely enjoyed it. Their service was out of question! The food was amazing and the room was the best hotel room I've ever been to! Checking in and out was so easy and convenient. the room was so quiet and unlike most of hotel rooms we couldn’t hear the neighbor! The room service was available and convenient. They had an amazing decoration for the new year celebration. They prepared us breakfast in paper bags the next morning because the bus pick up all cancelled flight passengers at 5am. So they gave us our continental breakfast in the bag on our way to go to the airport which was nice. The hotel is not located at the tourist area but subway station was right close to the hotel and very easy to get to old town and down town from there. Although we just spent one night in the hotel, we were absolutely impressed by their service. Thank you Corinthia!