Hertz i Lisboa

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kommentar 5

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  igor svatos

  :: 20 February 2018 10:25:16

  Terrible service. Unpleasant staff. Never again.

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  Eben Lillie

  :: 13 February 2018 23:32:40

  I'm wondering why there are so many bad reviews! probably because no one takes the time when they had a nice experience to write about it. I found the service to be fantastic. I waited maybe a minute before being helped. I had registered for hertz gold (doesn't cost anything and there are benefits if you end up renting from hertz at least once a year) ... so they upgraded me for free! I went from an economy (maybe Opel or Citroen) to a BMW ! that was perfect for all the curvy roads in Sintra and Colares west of Lisbon. When I returned they checked me in quickly and I was in my way in no time. All in all it was exemplary service. Thank you Hertz Lisbon!

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  Ashlye Washington

  :: 17 December 2017 23:26:18

  When I arrived at the counter I was told that my car, which I reserved and pre-paid for, was not available. They suggested a different car and I was charged again. Additionally, I declined gps system more than once and was charged for that service. I tried to contact the Lisbon office to disbute the charges but could not reach anyone in that office. This Hertz Lisbon office seems to be professional at ripping its customers off as many seem to have the same complaint. There were several other hidden fees as well.

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  J P

  :: 17 October 2017 10:42:28

  We waited a long time on the queue to get a pre-ordered car,to find out they didn't have the car in the class we booked, so a car from another class was handed out to me, and the charge me extra for this car. This is a shame, because the car was booked 8 months beforehand. Using car hire in this location for more than 20 years, paying very high prices i thought company will be better!!! disappointed with this company.

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  Locke Boll

  :: 07 August 2017 13:11:17

  @adrian Me and my family rented a nissan quashquai for the holiday. The streets also broke the wheels as well as the rims. Also the Costs were explosiv and ruined our Holiday. I will never book again with Hertz. The insurance doesn't cover anything, but you need to deposit 3500€ without it. So that they can charge you highly anyways.