Europcar in Lisboa

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comments 5

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  Lauren Hoshoian

  :: 05 May 2018 00:12:39

  Pricey rental, paid for the zero deductible and got a car that was clean but dents and scratches all over it. It felt like a beater car and considering what they charged us we should have asked for a better car but they were an hour late in bringing us a clean but dripping wet fresh out of the wash vehicle and we were on a schedule. They tried to up-size us for more money. I won't be renting from them again. Better priced rentals in the Algarve.

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  Tommy Thiboutot

  :: 26 January 2018 12:59:04

  rude staff, gave me a smashed downgraded car for the same price beacause they did not have the one I reserved. They tried to charge me for a piece of bumper that was missing underneath the front end when in fact it wasn't there from the beginning. Also my wife forgot a pair of bower&wilkins headphones, and of course nobody found them. But they did send me a letter to explain how honest they are

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  Maciej Trela

  :: 15 January 2018 11:25:10

  I rented a car in November/December. Very professional, no queues, fresh and new car, good email communication with the office.

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  Melle Hofman

  :: 10 December 2017 22:10:15

  Friendly staff, transparent pricing and above all not pushing you to buy extra insurance. The base insurance is already great, but for a bit more you can drive care free. My first choice when looking to rent a car.

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  M A Jablonski

  :: 25 May 2017 12:18:16

  Initially reserved via 3rd party. At airport I upgraded to different car. But when I returned home the costs added up to $400 more than I expected. Plus, 3 weeks after the return there is an additional charge which I'm contesting. Contacted them via their website twice with no word. Would NOT recommend. Next will call. Big hassle.